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skype账号被冻结的官方邮件回复

减小字体 增大字体 作者:免费网络电话(本站)  来源:本站原创  发布时间:2011-06-11 08:17:02
     我于几天下午买了个skype充值卡,充上钱后现在账号被冻结了,这是第2次账号被冻结了,第一次是低价购买的账号,这个可不是,这次是我卖的充值卡直接充值的,我也没有任何违规,自己也查了通讯记录,请skype给个说发, 
要是我卖的充值卡有问题,那也是你们自己的技术不行,我是在你们官网上用充值卡充值的,不能吧这个转到我们消费者头上啊,还有我怎么感觉这事情好像是你们在骗人,skype账号被冻结的官方邮件回复最终如下:
 
     官方解释:“不要通过非Skype官方的渠道购买Skype点数,包括非官方的个人和机构,若购买非Skype官方渠道点卡或ID,将被冻结。”
 
相关中文邮件:
     您好XXX, 
 
     本电子邮件确认您透过 Skype 做出的付款已被拒付索回。拒付索回通常由您、您的银行或我们的付款服务提供商在认为付款有欺诈之嫌,或服务没有交付的情形下而予执行。 您的购买付款将全额退回您的帐户。 
     拒付索回通常需要 5-7 个营业日才能完成。 
 
 
相关英文邮件:
 
Hello,XXX
Thank you for your reply.

We understand that you are concerned about your blocked account.

As there have been too many calls using the subscription from your account and IP address, this triggered our fraud system and your account has been flagged for verification. 

Please note that the Skype subscriptions are only for personal use not business use, as also written in our Terms of Service under fair usage policy: http://www.skype.com/intl/en/legal/terms/fair_usage/

"Each subscription is to be used by one person only and is not to be shared with any other user (whether via a PBX, call centre, computer or any other means)."


Please note that under our Terms of Service, Skype reserves the right to terminate or suspend accounts immediately if our policies have been breached.

You have agreed by accepting our Terms of Service:

7.2 Termination. You may terminate Your agreement with us at any time. Without limiting other remedies, Skype or its Affiliates may terminate these Terms of Service with immediate effect, automatically and without recourse to the courts, and may limit, suspend, or terminate Your use of the Products, prohibit access to Skype's website, remove hosted content, and take technical and legal steps to keep You off the Skype Website if we think that You are in breach of these Terms of Service, creating problems, possible legal liabilities, acting inconsistently with the letter or spirit of our policies, infringing someone else's intellectual property rights, engaging in fraudulent, immoral or illegal activities, if You purchased Skype Credit from an unauthorized reseller, or for other similar reasons, with immediate effect and without recourse to the courts. Skype shall effect such termination by preventing Your access to Your User Account and to the Products and Skype Software. If You provided a valid email address, Skype may provide notice to You by email. 

We are currently working new packages which will be offered for business users, but currently our subscriptions are only for personal use." Please understand that we cannot lift the restriction in your account.

Thank you for understanding.


Best regards,

Myra A.
Skype Customer Service
 
以前5icall.cn站长就写了一些关于skype帐号被冻结的文章,部分如下:
     1、Skype帐户被冻结,源于低价Skype点数非法充值
     2、Skype帐户被冻结
     3、Skype国际卡(SkypeOut)账户被冻结
     4、Skype账户被冻结原因
     5、Skype公布淘宝黑卡店铺
 

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